Digital Detox Business Benefit 3: Can Help Improve Your Customer Service

No matter how hard we work, the challenges of today’s fast-paced digital world will occasionally outstrip our abilities to respond. Have you ever seen Yelp reviews where the business owner responds harshly to a negative review? Our humanity is at the root of our ability to serve our customers. When we’re feeling insecure, it becomes important to win at all costs—even if it means arguing with a customer online. And exchanging heated comments on social media can make it easy to stop seeing people as people. Hopefully that’s not you, but your ability to serve humans well depends directly on your ability to be a healthy human.

A digital detox can give you the space to step away from the frenetic pace of online interactions. It can help you respond positively to and even anticipate customers’ needs and help you regulate when experiencing cutting remarks and emotional cruelty online.